Privacy Policy

Information you give us. When you use the contact form, we collect:

• Your name or company name
• Your email address
• The type of project you need
• The project details you write in the message

If you email or call us, we also keep the details you share in those conversations, such as files, links and requirements.

Information collected automatically. Like most websites, our hosting provider may log technical data such as IP address, browser type, device type, pages visited and timestamps. This is used for security, reliability and basic performance monitoring.

Preferences stored on your device. We may store small pieces of data in your browser, for example your light or dark theme choice, so the site looks the way you left it.

• To reply to your enquiry and prepare quotes or proposals
• To deliver, support and invoice projects you hire us for
• To keep the website secure and prevent spam or abuse
• To improve our website, services and communication
• To meet legal, tax and accounting obligations

We do not sell your personal information, and we do not use it to send marketing emails unless you have asked to hear from us.

We share information only with service providers that help us run the business, and only as far as needed:

• Hosting and infrastructure providers that serve this website
• Email and communication tools used to receive and answer your messages
• Payment, invoicing and accounting providers, if you become a client
• Professional advisers and authorities, where the law requires it

These providers may process data on servers outside your country. We choose providers that apply reasonable security safeguards.

We keep enquiry details for as long as needed to respond to you and for a reasonable period afterwards in case you come back to us. If you become a client, we keep project and billing records for as long as the law requires for tax and accounting purposes. After that, we delete or anonymise the information.

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and limited access to the data you send us. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Under applicable law, including India’s Digital Personal Data Protection Act, 2023, you may have the right to:

• Ask what personal data we hold about you and how it is used
• Ask us to correct data that is wrong or incomplete
• Ask us to delete your data, unless we must keep it by law
• Withdraw consent you have given us
• Raise a grievance about how we handle your data

To exercise any of these rights, email officialwebxstudio@gmail.com. We aim to respond within 30 days.

We use only the cookies and browser storage needed to make the site work and remember your preferences. If we add analytics or advertising tools in the future, we will update this policy and, where required, ask for your consent first.

You can clear or block cookies and local storage in your browser settings. Parts of the site may not work as intended if you do.

Our site may link to other websites, such as client projects or social profiles. We do not control them and are not responsible for their privacy practices. Please read their policies before sharing information.

Our services are meant for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us information, contact us and we will delete it.

We may update this policy from time to time. The “last updated” date at the top shows when it last changed. If the changes are significant, we will make that clear on the website.

For any privacy question or request, reach us at:

• Email: officialwebxstudio@gmail.com
• Business hours: Mon - Fri, 9:00 AM - 6:00 PM